This isn't one bad driver, or one day of bad traffic. This is their system. I ordered IKEA home delivery of a few pieces of furniture. The delivery was on time... until it turned out two pieces were damaged in transit. Big jagged holes in the boxes, going right through...Read more
Ordered a refrigerator from Lowes 3 weeks ago..kept getting the run around..finally said delivery between 6pm and 8. So went to the store at 3:30 pm just to get there and have them call 15 minutes before arriving with the refrigerator and if we weren't there, we'd have...Read more
I would rather carry my appliances home on my back. 2 hour window 10pm to 12pm and show up at 7:30pm. After 8-9 hours of waiting for arrival, they decide to drop one of my new appliances. Upon leaving, they took a tree out (appx 15 ft) and came within a foot of hitting...Read more
Xpo Logistics - Worst experience EVER.
Automated call said delivery between 1:30 and 3:30 then second call saying delivery between 3 and 5. At 1:10 we then received another call saying they would arrive within a half hour. Rushed back to the house and waited till 5:00 and they never showed. Will never buy another appliance that uses XPO. Pissed and still waiting.
Xpo Logistics - Worst delivery service!
Why does Lowes use this company- what a terrible reflection of their company! Still waiting hours later for our delivery with no call. Been on hold for 25 minutes waiting for customer service to answer!
I bought something from Ikea, i missed a call from XPO as delivery arrived, then when i called back he Bhavanveer Sand driver already left and was rude and didn't allow me to talk and hanged the phone, i was pissed and called their office and same thing ... i had to...Read more
I didn't like
- Very poor customer service
I bought a bathroom vanity from Lowes in Gaithersburg, Md. and set up delivery for August 8, 2017. Delivery Never happened. Called Lowes and got nowhere. Called XPO and was not able to speak with anyone in charge. Asked to speak to the marketing manager and was assured...Read more
Order appliances from lowes and was scheduled for delivery last night. Never came never even called. Spoke to manager at lowes and he was very helpful. Story today they took it off the truck and never put it back on for it to go out and they were telling me it would be...Read more
7/8/17 XPO, Indianapolis, In installed Over Range Microwave purchased from Home Depot. After they left realized they didn't set up venting system to vent inside. I have no vent outside so obvious it had to be installed to vent out top vent into house (recirculate) They...Read more
XPO delivery services in Miami is probably the cheapest paying delivery company otherwise how could you explain that every team is a collection of rude and ignorant people. They are lacking of experience and knowledge of just common appliances basic installation skills...Read more
Supposed to have my washer & dryer delivered on Wednesday. My nephew died that morning so while my husband went to Boston as we live in NH, I waited all day and nite & nobody came or called!!! Needless to say I was more than upset. The following day my husband gets a...Read more
I didn't like
- Not being responsible to call to reschedule
They delivered our washer and dryer from Home Depot. The dryer was damaged, we refused it. Three days later they delivered the dryer. The washer hook up was not done properly - the supply line was not tight and no silicone tape was used. It leaked onto the 2nd floor...Read more
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