Whatever happened to working around the schedule of the customers? Went to Lowes Home Improvement store to look at different dryers, found one I liked and ordered it online. I did this on Friday August 31st. The store said it would take 3-7 business days to deliver,...Read more
I recently was in the market for a new fridge. I noticed Lowe’s had free delivery and the fridge I wanted on sale so I bought it. As listed the delivery driver called 30 minutes prior to delivery. At that time I told the gentlemen that my doorway was small and that the...Read more
My fiancé and I purchased our first place together before getting married. We gutted the place, painted and ordered new appliances from Lowe’s. I ordered a dishwasher from one Lowe’s and a microwave and fridge from another Lowe’s another day. Somehow, I managed to get...Read more
August 23, 2018 Mr. Bradley Jacobs XPO Logistics, Inc. Five American Lane Greenwich, CT 06831 Mr. Jacobs, My name is Stephen Beringer and I am writing to you in regards to a situation that has happened to me over this past weekend. On Friday, August 17, 2018, my...Read more
Last week, the delivery for my mattress was a messy one. While carrying the mattress up the stairs, the delivery men unintentionally broke the heavy baby safety gate which fell on the hardwood floor causing damages to both the wall and floor. Also, they forced the...Read more
- Delivery team were kind
I didn't like
- Delivery team were unprofessional causing a damage to my house
Xpo Logistics - The Absolute Worst
Wasted a whole day off work waiting for them, getting told all day they are 20 minutes away, only to have no one show up. Never going to Lowe’s again.
Xpo Logistics - Worst service ever.
Your job is to deliver product and you can’t figure that out. You should go out of business. Waited a whole day while their customer service reps kept telling me my order was in its way come to find out that the delivery I had scheduled for 930-1130 today is still not here and won’t be here for 2 more days. Lies upon lies to try and smooth over extremely poor service. Never work with this company
How is it that this is our only carrier who repeatedly hits us with re-weigh fees on multi pallet orders? If all other pallet orders ship without weight discrepancies, why do my multi pallet orders constantly have a weight difference of 24 to 30 pounds per pallet. This...Read more
- Our rep
Xpo Logistics - Don’t plan on getting your shipment
12 hour shipping window and then rescheduling to a future date. They don’t answer there phones. Fourteen calls no return calls. The only worst company is ikea. I will never use them again
Xpo Logistics - What the *** is wrong with your driver?
Front plate: 2499315 Back plate: obscured, does not appear to match front plate This idiot was swerving back and forth on highway 231 near montgomery, nearly took out three different cars!
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