filters
state:
Show
city:
Show
product:
Show
I ordered an item through Home Depot, which was to be delivered by XPO Logistics on May 4. After blaming Home Depot for their mistake, they claimed it would be delivered the next Monday. This went on for the entire week. I received no phone calls or follow ups and...
Read more
1.0
I didn't like
  • Unprofessional method of conducting business
  • No customer service skills at all
  • Unreliable
#1256339
Show

Xpo Logistics - Not good, they deliver for Lowes.

Can not get hold of the company. Delivery time did not happen!! Very disappointed. This automated phone services are not good. Do not rely on delivery from Lowes, they use this company.
#1253375
I was driving on the morning of May8, 2018 on a one-way street in Center City Philadelphia, 2300 block of Green Street. Two drivers from XPO Logistics were delivering several boxes to a residence. They simply stopped their truck in the middle of the street and unloaded...
Read more
#1252626
Show

Xpo Logistics - This company has lost 700 dollars worth of product

Ordered 700 dollars worth of product from IKEA And this company lost or stole my stuff it was for my daughters wedding present they never showed up 2 times my daughter waited over 8 hours 2 times no delivery IKEA will never get a dime from me either any questions call Dan at XPO logistics at 7349415854.
1.0
Details
Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1251719
Told 4 hour delivery window. At the end of the 4 hours dispatch called to say the driver forgot to load the item in the morning and delivery would be delayed two more days because that driver is unreliable! There was no apology, no attempt to understand how...
Read more
1.0
I liked
  • Horrendous
  • Unbelievably confusing and disorganized
I didn't like
  • Lack of communication
  • Unprofessional method of conducting business
  • Not being responsible to call to reschedule
#1248347
I paid $120 for floor tile delivery. I left instructions for the delivery to be brought to my apartment. The driver unloaded the tiles in front of the building door in an area where dogs urinate. He was 3 hours late and he wanted $50 to bring the tiles to my apartment....
Read more
Anonymous
Anonymous

No call night before from Lowes delivery and they said contact XPO and they are even more rude.. Never order and go to Lowes in future. Switch to Home Depot or Amazon

1.0
I liked
  • Horrendous
#1246190
There is not enough room here to completely list my complaint. Your driver told me to *** off, he showed up on day one after I had re scheduled and on day of new schedule he didn't show up AT ALL. Wasted 7 hours. Impossible to get thru to call center. Disconnected...
Read more
Anonymous
Arthur

I'm waiting for order from Tesco , was meant to be delivered by 11:50AM yesterday , still not delivered today.Have spent 2h on the phone , not answer there.Shockingly poor XPO...

1.0
#1244169
Just had XPO deny a $3000 freight claim for a delivery they totally destroyed. Customer refused delivery, they kept the damaged pallet in their warehouse for three weeks before returning it to point of origin and supposedly never looked at it. Then it languished in...
Read more
1.3
I didn't like
  • Very poor customer service
#1243783
Show

Xpo Logistics - Utter *** disaster

These are some of the dumbest individuals for delivery service you have ever seen in your life
1.0
Details
Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1241691
IKEA referred me to them to sort out why my order wasn't delivered on the day they said. A very ruder lady right from the start, said they have no order number and to call back IKEA. I offered to send her my confirmation from IKEA which shows the date of delivery and...
Read more
#1241563