81 views
New Reviewer
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0

No only did they never deliver my Ikea order or assemble. My items were never returned to Ikea either, so it took over a month for my refund, which I had to hound them for.

It's obvious that my items were stolen. And everyone lies - first I was told that my guy would come back later, he was 5 mins away, he was parking, etc - then nothing. WASTE OF A WHOLE DAY WITH KIDS! Then I was told my stuff was returned to Ikea, because it's illegal for them to keep items in the vans overnight.

LIE.

Then when I contacted Ikea that told me that as far as they were informed by xpo, that my delivery was complete.

Unbelievable. Worst service ever.

I see I'm one of many with the same horrible experience. Shame on Ikea for using this company.

Reason of review: Poor customer service.

Xpo Logistics Cons: Everything about my experience.

Location: 229 W 36th St, New York, NY 10018, USA

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Xpo Logistics Reviews

  1. 321 reviews
  2. 24 reviews
  3. 2 reviews
  4. 2 reviews
  5. 5 reviews
Xpo Logistics reviews