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Had an XPO driver back into our loading dock wall and knocked several bricks from our wall. When confronted, the African American gentlemen not only denied it, but wouldn't give his name or allow us to make a report and started accusing the shipping manager of being a...
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1.0
#1379901
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Xpo Logistics - I’m scared

Just read the reviews on this company . I have a delivery tomorrow . I’ll be watching . I hope I can turn in a great review
#1375115
XPO need to be closed down !!! Unreal... and the customer service staff beyond unprofessional. I’d say more like ghetto and/or ratchet. Same exact story and everyone else .. times push back multipul times and day and then again the next day ... complete BS and the...
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1.0
#1372459
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Xpo Logistics - He almost ran me over and my friend

He came through a red light ar mt zion and i had a green arrow he ran the red light i had to come to a hard stop on motor cycle while they blew horn and laughed 9:00 pm mt zion and 25 trailer # 5411982 i am a truck drivwr tjis man needs fired now
1.0
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
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Turnaround Time
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#1371709
I got the same run around as everyone else. Late,late again, finally no show. I had people waiting to help and planned out a 2 day rug installation because there were multiple rugs in a small house with lots of furniture. XPO is sending me a $75.00 gift certificate AND...
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Anonymous
Anonymous

I order a refrigator and washer, Dryer from Lowes . The items where order from Lowes over 30 days ago. I understand that your driver work long days and it is easy to under sta...

I didn't like
  • Lack of delivery and phone calls
  • Horrible delivery service
#1369692
bought a frig from Lowes. Waited 2 week for it to come in. XPO called stated would deliver between 3 and 5 PM. At 4 pm received a call from my office stating I needed to see a patient. Stated I would go as soon as frig was delivered. XPO arrived at 8:30 pm. Lost $200...
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1.0
I liked
  • Horrendous
I didn't like
  • Din not provide service promised
  • Did not provide servic promised
#1369474
This delivery company is the worst company i have dealt with. Macy's uses this company for furniture delivery. First of all, the delivery came to my home after 7 p.m. They brought in a living room set which included a couch, love seat, end table and a table. They also...
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1.0
I didn't like
  • Poor
  • Unreliable
  • No communication when delivery was going to be late
#1359852
This is some of the things that I have experienced at XPO. They take your brake away during the working day and they do not pay you for the overtime. If you are sick don't be surprised if one of the leads tells you that he has to fire you if you get sick again. If you...
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#1359738
if i could give this company a zero star rating i would. i have never met such incompetence or arrogance when dealing with customer service. their estimated delivery date was a week off.... we had ordered several large items from ikea. and then the day of delivery.......
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Anonymous
Dont Worry About It

You just reached the wrong agent. I am an XPO Logistics Customer Service, and our office is one of the most successful offices around. Not to mention XPO is a Multi-billion do...

Anonymous
Rjlou

Maybe you can get in touch with your local consumer protection agency. These people need to be exposed.

1.0
I didn't like
  • Rude customer service representatives
  • Horrible delivery service
  • No communication when delivery was going to be late
#1359210

Contact Xpo Logistics

Mailing Address:
XPO Logistics, Inc.
Five American Lane
Greenwich, Connecticut 06831
United States
Phone:
(844) 742-5976
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They screwed up my first delivery, did not read the instructions on what # to call or what door to enter and left. I had to reschedule for a week later and then they refused to install it because that was on a different order apparently, then they came back a week...
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#1359017