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Xpo Logistics - Unfriendly, poor handling

Droped package out of truck instead of lifting it. Item was so damaged i need a replacement. Very unfriendly delivery crew. Came in a rental truck. I do not recommend.
1.8
Details
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
#1303767
Like many others have said, if I was able to give 0 stars I would. We had an order scheduled for delivery from Lowe's that was supposed to be sent on Monday and was then rescheduled to Wednesday due to an "error." On Wednesday it was again rescheduled to Saturday with...
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1.0
#1303644
I ordered a refrigerator from Lowe's the delivery guys came knocked at my door I opened the door and was immediately told that they would not deliver the refrigerator due to the fact that I had a dog and he could smell dog poop that I have to call the florida health...
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1.0
#1299316
Worst Nightmare. This company needs to be put out of business. I ordered a refrigerator from Sears. They were supposed to deliver between 2 and 4. No show. At 6:30 I finally get a call from the delivery guys saying they cannot find my address. I tell him how to get to...
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1.0
#1297425
I ordered the Fredde desk from ikea and XPO Logistics was the shipping company handling my order. It was an ABSOLUTE NIGHTMARE. It was supposed to arrive on a Thursday but never came, so I called them and they said it was never put on the shipping truck for some...
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1.0
#1294842
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Xpo Logistics - Disaster evertime

Coo has delivered to us for Lowes numerous times. The employees are very nice but completely untrained and incompetent to install or connect any appliance. Leave dirt trail each time they entered our home.
1.3
Details
Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1294663
XPO Last Mike delivered my washing machine for Sears. They were 3 hours late and didn’t bother to call. Then they didn’t hook it up right and there was water all over my floor. They told me they would be back that night to fix it. They were a no call/no show. It took...
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1.0
#1287315
I ordered a mattress direct from Tempurpedic-Sealy. They informed me once the product was shipped to my state (Utah), a third-party contractor, in this case, XPO Last Mile, would be taking care of my 'White Glove' delivery. I called XPO Last Mile after receiving an...
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1.0
I didn't like
  • Lack of communication
  • Lack of responsibility
#1286136
Terrible Experience!! We ordered furniture from HomeDepot.com in late May. I received a phone call on June 4 from XPO that our order was ready and would be delivered between June 6 and June 13. During this time, I kept an eye on the tracking and could see the furniture...
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#1283723
WORST delivery company EVER I NEVER received my appliance. Received a call after 8pm 06/13/18 stating my dishwasher would be delivered between 9 - 11 the next day and the driver would call 30 minutes before. NEVER received a call from the driver. The next call was a...
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1.0
#1281979