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This delivery company is the worst company i have dealt with. Macy's uses this company for furniture delivery. First of all, the delivery came to my home after 7 p.m. They brought in a living room set which included a couch, love seat, end table and a table. They also...
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1.0
I didn't like
  • Poor
  • Unreliable
  • No communication when delivery was going to be late
#1359852
This is some of the things that I have experienced at XPO. They take your brake away during the working day and they do not pay you for the overtime. If you are sick don't be surprised if one of the leads tells you that he has to fire you if you get sick again. If you...
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#1359738
if i could give this company a zero star rating i would. i have never met such incompetence or arrogance when dealing with customer service. their estimated delivery date was a week off.... we had ordered several large items from ikea. and then the day of delivery.......
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1.0
I didn't like
  • Rude customer service representatives
  • Horrible delivery service
  • No communication when delivery was going to be late
#1359210
They screwed up my first delivery, did not read the instructions on what # to call or what door to enter and left. I had to reschedule for a week later and then they refused to install it because that was on a different order apparently, then they came back a week...
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#1359017
XPO delivered a package for my neighbor through Lowe's Home Store. A team of drivers destroyed part of my property, backed a truck into the front entrance of my house/walkway. After weeks of customer complaints with a neighbor who witnessed the entire event, we were...
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1.0
#1358483
Order ref 212982886 Tracking no 2012397964 Ref APPALING DEVIVERY AND SERVICE FROM YOUR DELEVERY CONTRACTORS EXPO LOGISTICS Order ref 212982886 Tracking no 2012397964 Sir. I purchased online from yourselves a Keiter Factor 11X8 Shed Order ref 212982886. I received an...
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1.0
#1357276
This is not the first time that XPO lost my shipment, they always come with missing pallets. When I try to make a call to their local office to report the missing pallets of my items. The lady who picks up the phone is rude, but when the rude lady transfers my call to...
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1.0
#1353899
Worst company! Totally not customer oriented! Do not use these people! They r scheduled several times. My husband and I waited all day for them to show up! Then XPO called from the east coast (we are in Texas) and said the installer would not be coming because he...
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1.0
#1352951
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Xpo Logistics - Lowe’s Customer

WORST *** SERVICE IN THE WORLD!!!!! FIRST THE DELIVERED A BROKEN AND DENT UP WASHER THEN DROPPED OF ANOTHER ONE TO US WAAAAYYY LATER THEN THE ORGINIAL DROP OFF TIME! HORRIBLE CUSTOMER SERVICE AND THEY CANT EVEN STICK TO THIER DELIVERY TIME!
1.0
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#1352621

Contact Xpo Logistics

Mailing Address:
XPO Logistics, Inc.
Five American Lane
Greenwich, Connecticut 06831
United States
Phone:
(844) 742-5976
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Xpo Logistics - Wanted to be paid in cash for a free delivery from Lowes.

9-4. After waiting for 4 hours of a 6 hour delivery window, told by the delivery driver that I had to pay cash for a free delivery and removal from Lowes. Nope. Contacted customer service, no help. Oh, we can give you another window for delivery whenever its convient for us and screw you.
1.2
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
#1346216