0 comments
Not resolved

They were a DAY late with no explanation of why.They were supposed to come Monday between 1 and 3.

NO SHOW. The driver called Monday evening and said my refrigerator was not on the truck, but I was on the schedule. He said he would make sure I was first on the next run. We made arrangements for my husband stayed off from work to wait.

Delivery was rescheduled for Tuesday between 2 and 4 by the automated system. They called me at 11:33 and said they were 10 minutes away. Since my husband left and went to work, I had to rush home to meet them. THEY WERE PARKED AROUND THE CORNER and brought my appliance up the street on the sidewalk.

Half a block!!! At installation and removal, my door frame, external arch way and kitchen tile (chipped) were damaged due to their "speedy" work. They were quickly in and out with no regard to being careful within my home. Calling customer service is also of no use.

Don't use XPO.If there is another option, take it!

Review about: Xpo Logistics Home Delivery Service.

Reason of review: They damaged my house!! Food spoiled because they were late!.

Monetary Loss: $750.

Preferred solution: Let the company propose a solution.

I didn't like: Carelessness.

Had an Experience with Xpo Logistics?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

You May Also Like

Fraud Alert!  Budget Van Lines/LD Moving and Storage Budget Van Lines "On March 6, 2016, I contracted with LD Moving and Storage to help move and relocate our items from El Cajon, CA to Gulfport, MS. Prior to this, Budget..." Read more Cubesmart - Rate increase right after they lured me in w/promotional pricing Cubesmart "I went thru the time & trouble of hauling everything 2 floors down (after much aggravation & confusion over pricing) they send me a postcard in the mail telling me..." Read more Uhaul - I will never try to rent a truck from U Haul Uhaul "I made a reservation for a truck on June 14, 2017 with the number 27219830 for July 2nd 7:am. One day before moving, July 1st, an U Haul representative from..." Read more Geeomotayo Cargo - WORST COMPANY EVER!!! Geeomotayo Cargo "My advice to anyone wanting to deal with this company is to run away! Let my experience be a warning - my dealings with this horrible company is my first..." Read more Bluepearl Veterinary Partners Liesl Schmidt - Bluepearl Vets/NYC Veterinary Specialists/Liesl Schmidt vet/misdiagnosed, injured & killed my dog. Bluepearl Veterinary Partners Liesl Schmidt "BluePearl/NYC Veterinary Specialists, veterinarian Liesl Schmidt (former employee), is the cold, calculating monster that injured then killed my sweet dog with a deadly combination overdose of medications. BluePearl/NYC Veterinary Specialists..." Read more Gm Financial - GMF will not own up to their mistake Gm Financial "I had purchased a truck at end of May and when it was middle of July realized I had never received any payment book or any correspondence from GMF. When..." Read more Republic Services - Failure to Pick Up Residental Garbage Republic Services "I started service over the phone (I asked about Hiding Fees, Reply: None) with them on 02/21/2017 my Acct # x-xxxx-0182823. The Last Two Weeks scheduled pick up day Tuesday..." Read more Certplex Actualtests - Unlimited access Certplex Actualtests "I purchase unlimited access in March 2016, on 7/19/17 i tried to access the new A+ exam to prepare myself and I had access to nothing. I reached out to..." Read more