Product: Xpo Logistics Delivery Service Clear all filters (0 of 81 reviews match)
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if i could give this company a zero star rating i would. i have never met such incompetence or arrogance when dealing with customer service. their estimated delivery date was a week off.... we had ordered several large items from ikea. and then the day of delivery.......
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Anonymous
Dont Worry About It

You just reached the wrong agent. I am an XPO Logistics Customer Service, and our office is one of the most successful offices around. Not to mention XPO is a Multi-billion do...

Anonymous
Rjlou

Maybe you can get in touch with your local consumer protection agency. These people need to be exposed.

1.0
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Xpo Logistics Delivery Service
I didn't like
  • Rude customer service representatives
  • Horrible delivery service
  • No communication when delivery was going to be late
#1359210
This is not the first time that XPO lost my shipment, they always come with missing pallets. When I try to make a call to their local office to report the missing pallets of my items. The lady who picks up the phone is rude, but when the rude lady transfers my call to...
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1.0
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Xpo Logistics Delivery Service
#1353899
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Xpo Logistics - Lowe’s Customer

WORST *** SERVICE IN THE WORLD!!!!! FIRST THE DELIVERED A BROKEN AND DENT UP WASHER THEN DROPPED OF ANOTHER ONE TO US WAAAAYYY LATER THEN THE ORGINIAL DROP OFF TIME! HORRIBLE CUSTOMER SERVICE AND THEY CANT EVEN STICK TO THIER DELIVERY TIME!
1.0
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Xpo Logistics Delivery Service
#1352621
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Xpo Logistics - Wanted to be paid in cash for a free delivery from Lowes.

9-4. After waiting for 4 hours of a 6 hour delivery window, told by the delivery driver that I had to pay cash for a free delivery and removal from Lowes. Nope. Contacted customer service, no help. Oh, we can give you another window for delivery whenever its convient for us and screw you.
1.2
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Xpo Logistics Delivery Service
#1346216
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Xpo Logistics - Worst service ever.

Your job is to deliver product and you can’t figure that out. You should go out of business. Waited a whole day while their customer service reps kept telling me my order was in its way come to find out that the delivery I had scheduled for 930-1130 today is still not here and won’t be here for 2 more days. Lies upon lies to try and smooth over extremely poor service. Never work with this company
1.0
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Xpo Logistics Delivery Service
#1332287
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XPO Logistics Contract with companies who failed to do backg

I had a packaged delivered by a contractor for XPO Logistics called 3g2m Logistics and after they delivered and set up my package. I discovered that valuable items were missing. I was shocked and asked myself “who are the people that this contractor is hiring. I warn anyone who gets a call from this contractor to beware and XPO Logistics shame on you.
1.0
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Xpo Logistics Delivery Service
#1324719
This company is by far the worst company I have ever dealt with in my life! In what universe does it take 11 days to move a single pallet of freight weighing 346 lbs 150 miles. And I'm still waiting for it. Took over an hour of listening to BS on their call center line...
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1.0
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Xpo Logistics Delivery Service
#1307528
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Xpo Logistics - No delivery yet...

Product did not turn up wheb scheduled. After enquiring, apparently it was sent to the opposite end of the country for no apparent reason. I have been on hold for over 2 hours in total trying to schedule another delivery...
1.0
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Xpo Logistics Delivery Service
#1306475
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Xpo Logistics - Unfriendly, poor handling

Droped package out of truck instead of lifting it. Item was so damaged i need a replacement. Very unfriendly delivery crew. Came in a rental truck. I do not recommend.
1.8
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Xpo Logistics Delivery Service
#1303767
Like many others have said, if I was able to give 0 stars I would. We had an order scheduled for delivery from Lowe's that was supposed to be sent on Monday and was then rescheduled to Wednesday due to an "error." On Wednesday it was again rescheduled to Saturday with...
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1.0
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Xpo Logistics Delivery Service
#1303644