Product: Xpo Logistics Delivery Service Clear all filters (0 of 65 reviews match)
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Received a call after 8pm 06/13/18 stating my dishwasher would be delivered between 9 - 11 the next day and the driver would call 30 minutes before. NEVER received a call from the driver. The next call was a robot survey call at 3:35 asking to rate the delivery. I...
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1.0
Product
Xpo Logistics Delivery Service
#1281979
Told 4 hour delivery window. At the end of the 4 hours dispatch called to say the driver forgot to load the item in the morning and delivery would be delayed two more days because that driver is unreliable! There was no apology, no attempt to understand how...
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1.0
Product
Xpo Logistics Delivery Service
I liked
  • Unbelievably confusing and disorganized
  • Horrendous
I didn't like
  • Not being responsible to call to reschedule
  • Lack of communication
  • Unprofessional method of conducting business
#1248347
I paid $120 for floor tile delivery. I left instructions for the delivery to be brought to my apartment. The driver unloaded the tiles in front of the building door in an area where dogs urinate. He was 3 hours late and he wanted $50 to bring the tiles to my apartment....
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Anonymous
Anonymous

No call night before from Lowes delivery and they said contact XPO and they are even more rude.. Never order and go to Lowes in future. Switch to Home Depot or Amazon

1.0
Product
Xpo Logistics Delivery Service
I liked
  • Horrendous
#1246190
IKEA referred me to them to sort out why my order wasn't delivered on the day they said. A very ruder lady right from the start, said they have no order number and to call back IKEA. I offered to send her my confirmation from IKEA which shows the date of delivery and...
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Product
Xpo Logistics Delivery Service
#1241563
This letter is to complain about service I recently received from a XPOLogistics customer service driver/installer who was to deliver and install a refrigerator at my home. I arranged with XPOLogistics/Lowes on March 26, 2018. I was initially given a call the evening...
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1.0
Product
Xpo Logistics Delivery Service
I liked
  • Unbelievably confusing and disorganized
I didn't like
  • Lack of responsibility
  • Lack of communication
  • Lack of responsiveness
#1238195
I purchased Ikea furniture from IKEA Canton Home Furnishings around 1st week of March. Along with this I had purchased Delivery and Installation for around $250 from Ikea and it was schedule to deliver /install by XPO on 03/16 and I was suppose to get Notification call...
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1.0
Product
Xpo Logistics Delivery Service
#1237851
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Xpo Logistics - Time for a Lowes Chargeback

Our item is a week late. No calls at night to let us know when delivery will be. No communication with Lowes about delivery either it seems. We have never done a credit card charge back before, but if we don't get out item this week we will have to. This is the worst company we have ever dealt with. Lowes may get a clue if enough people cancel their orders.
Product
Xpo Logistics Delivery Service
#1233430
9 out of 10 shipments we get are complete crap, broken pallets on top of pallets, busted boxes, pallets stacked on top of ( DO NOT STACK CONES). Forklift spears in almost every shipment. I really really really doubt these people give a *** about anything other than...
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1.0
Product
Xpo Logistics Delivery Service
I didn't like
  • Everything about them
#1226410
I purchased a refrigerator from Lowes. I asked for delivery to be made in the evening. Sales person stated no problem. I am putting it on invoice.The delivery day I got a call in the morning stating they had been by my house. Shocked and concerned, I rescheduled for...
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Product
Xpo Logistics Delivery Service
#1225671
Yesterday, I arranged to have a delivery from tesco of large items . I recieved an email with an ETA. An hour after that they still werent there. I contacted the office who said he was close by but over an hour later we were not available. He said he would call the...
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1.0
Product
Xpo Logistics Delivery Service
I didn't like
  • Lack of communication
  • Lack of delivery and phone calls
  • Very poor customer service
#1217960