Product: Xpo Logistics Home Delivery Service Clear all filters (8 of 8 reviews match)
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Xpo Logistics - XPO LIVING NIGHTMARE (IKEA ONLINE PURCHASE)
Xpo Logistics - XPO LIVING NIGHTMARE (IKEA ONLINE PURCHASE)
Xpo Logistics - XPO LIVING NIGHTMARE (IKEA ONLINE PURCHASE)
Xpo Logistics - XPO LIVING NIGHTMARE (IKEA ONLINE PURCHASE)
I normally do not complain, but there is always a first: I had 3 main issues so far with XPO formerly known as Urban Delivery.1) Nov 5 2017 (sunday) , was waiting all day for the XPO truck to arrive. In the 4 hour time window 1 pm - 5pm, i went for a ***. After 2...
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1.6
Product
Xpo Logistics Home Delivery Service
I didn't like
  • Carelessness
#1130336
Xpo Logistics - Horrible is an understatement
Xpo Logistics - Horrible is an understatement
Xpo Logistics - Horrible is an understatement
I would rather carry my appliances home on my back. 2 hour window 10pm to 12pm and show up at 7:30pm. After 8-9 hours of waiting for arrival, they decide to drop one of my new appliances. Upon leaving, they took a tree out (appx 15 ft) and came within a foot of hitting...
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1.0
Product
Xpo Logistics Home Delivery Service
#1102534
We're in the middle of a Lowe's XPO fiasco about an oven we ordered. The customer service reps themselves were kind, just the entire organizations don't care. We got fresh produce to make an inaugural oven meal bc we were told 6-8 pm Th. Waited afraid to cook supper on...
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Anonymous
Laura

After a week, the oven showed up. The day before it showed up, the Lowes 1-800 customer service person said that it looked like the online order hadn't been processed, so we s...

Anonymous
Anonymous

I feel like you literally just wrote about my experience. So frustrating how they don't even care.

Product
Xpo Logistics Home Delivery Service
I didn't like
  • Delivery did not show up day after day
#1095873
Reply to reviews
Supposed to have my washer & dryer delivered on Wednesday.My nephew died that morning so while my husband went to Boston as we live in NH, I waited all day and nite & nobody came or called!!! Needless to say I was more than upset. The following day my husband gets a...
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1.0
Product
Xpo Logistics Home Delivery Service
I didn't like
  • Not being responsible to call to reschedule
#1068392
Xpo Logistics - Unbelievable how bad this company is
Xpo Logistics - Unbelievable how bad this company is
Xpo Logistics - Unbelievable how bad this company is
They delivered our washer and dryer from Home Depot. The dryer was damaged, we refused it. Three days later they delivered the dryer. The washer hook up was not done properly - the supply line was not tight and no silicone tape was used. It leaked onto the 2nd floor...
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1.0
Product
Xpo Logistics Home Delivery Service
#1067886
It is now almost 1 hour past the allotted time limit for my washer and dryer to arrive from Lowe's. I got a call from Lowe's the day before stating that I would get a call from the delivery company later on that evening. I got that call with a recorded message that...
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Product
Xpo Logistics Home Delivery Service
#1062809
Xpo Logistics - RIDICULOUS!!!!!Damaged my house - will be submitting claim for repairs.
The driver called Monday evening and said my refrigerator was not on the truck, but I was on the schedule. He said he would make sure I was first on the next run. We made arrangements for my husband stayed off from work to wait. Delivery was rescheduled for Tuesday...
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Anonymous
Anonymous

LOL

Product
Xpo Logistics Home Delivery Service
I didn't like
  • Carelessness
#988735
We purchased a washer and dryer unit from Lowes. Simple you should think. First let me say... I discovered delivery and installation is not provided by Lowes. It is subcontracted out to a company called XPO. Upon delivery we did not receive the dryer vent kit. The...
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Anonymous
Anonymous

Same thing happened to me. Lowe's said the delivery guys would install the water line to my refrigerator. When they wouldn't do it , I questioned them they said Lowe's lied t...

1.0
Product
Xpo Logistics Home Delivery Service
#860493